Understanding our procedures to ensure you get the best fresh produce without any hassle.
Product-related complaints, returns, or replacement requests are governed by our Return & Refund Policy. By purchasing from Shoora Fresh, customers unconditionally agree to these terms.
Given the perishable nature of fresh produce, return processes may vary depending on the category or specific condition of the product. Any additional terms or timelines will be specified on our website or communicated by Shoora Fresh at the time of purchase.
By accessing and purchasing through this website, you agree that any disputes, claims, or legal actions arising out of or in connection with your use of the site or purchase of products shall be governed by and construed in accordance with the laws of Australia, without giving effect to any principles of conflicts of law.
You agree to submit to the exclusive jurisdiction of the Australian courts.
To the maximum extent permitted by applicable law (including the Australian Consumer Law), Shoora Fresh shall not be liable for any indirect, special, incidental, punitive, or consequential damages resulting from the use of, or inability to use, this website or our services, even if Shoora Fresh has been advised of the possibility of such damages.
Shoora Fresh reserves the right to suspend or terminate customer access to the website or cancel accounts at any time, immediately and without prior notice, in cases of fraudulent activity, breach of terms, or misuse of the platform.
Such action shall be taken without any financial or legal liability to Shoora Fresh.
